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Life Skills
Section 4: Skills for Life and Work
Module 5:

Conflict Resolution & Assertiveness

What You'll Learn?

By the end of this lesson, you will be able to:

Recognize causes of conflict (e.g., bullying, rumours, exclusion).
Apply peaceful problem-solving steps.
Practice assertive communication.
Build confidence to speak respectfully.
Materials
Story handout “The School Bench Dispute”
Stop-Think-Talk chart
Scenario cards
Flipchart
Markers

Methodology

  • Story-based learning
  • Role-play
  • Group reflection
  • Peer discussion

Introduction

Conflict is normal but violence is not. Adolescents learn that respectful dialogue solves problems better than aggression. Assertiveness is expressing oneself confidently without disrespecting others. Learners identify common triggers (teasing, competition, stigma) and practise self-control. They learn to differentiate between passive, assertive, and aggressive responses, building empathy and leadership through peaceful communication.

Activities

Activity 1: Story — “The School Bench Dispute”

Two students argued over a bench and learned to share turns, later forming a Peace Club.

Activity 2: Stop—Think—Talk Drill

Practise calming down, listening, and responding politely.

Activity 3: Role-Play

Enact real issues like bullying or naming and shaming and discuss peaceful solutions.

Activity 4: Assertiveness Circle

Make “I statements” (“I feel hurt when…”) to express feelings respectfully.

Key Ideas

Conflict:Disagreement between people.
Assertiveness:Expressing yourself calmly and firmly.
Resolution:Finding peace through listening and understanding.

Key Messages

  • Conflict is normal; violence is not.
  • Listening builds peace.
  • Assertiveness shows strength and respect.

Assessment and Reflection

AreaTool / MethodExamples / Indicators
KnowledgeOral quiz / scenario questionsIdentify three steps in peaceful conflict resolution; define assertiveness.
AttitudesReflection journal / sharing circleExpresses willingness to listen and choose peace over anger.
Skills / BehaviourRole-play / observationDemonstrates assertive “I-statements” and calm communication during mock conflicts.
Follow-upOne-week reviewThe teacher observes peer interactions for respectful communication and conflict management.

Finished this lesson? Mark it complete, then try the practice questions.